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Terms Of Use

The website hatsandbags.gr is the online store of the company "Barmpounakis Michalis" based in Heraklion, Crete and details:

Distinctive Title:  Barmpounakis

Name:                  Barmpounakis Michalis

Activity:               Trade in hats, bags, travel items and accessories

Address:             1821 Street, No. 5 Heraklion, Crete, Greece

Postal Code:       712 01

Tel:                       2810 288682, 6975933700

E - mails:              info@hatsandbags.gr



Tax Number:      039360948

Tax Office:          Heraklion

G.E.MI. No:        75997127000

Below are some basic and essential terms that you should know about your browsing in our online store and that your stay in it implies their unconditional consent and acceptance.

Our company reserves the right to unilaterally modify or even renew the present terms and conditions of transactions carried out through its online store in accordance with its needs and applicable trading habits.

1. Personal data

In order to complete the ordering and purchasing process in our online store, you will be asked for some necessary personal information such as name, address, phone, e-mail, which will be used exclusively for this purpose. This information as well as your transactions will remain completely confidential.

An exception is their publication following a court decision to remove confidentiality from an official public authority.

You reserve the right to access them by modifying them, deleting them or expressing your objections regarding their use.

Data relating to banking transactions using debit and credit cards is responsibility of Alpha Bank. All transactions are conducted through the secure environment of the bank and are governed by the relevant national and European Union banking provisions.

2. Page content

The information and all the material provided through the pages of our online store and regarding the products for sale come from the manufacturing companies and their representations in our country and are absolutely accurate, safe and valid. Our company tries in every possible way to ensure the perfection and accuracy of this information without any responsibility or commitment for it.

The users of the pages of our online store accept the impossibility on our part to completely control this content.

The use of the pages of our online store is the sole responsibility of the user and its content can in no way be interpreted as a direct or indirect prompt to any form of action or advice.

3. Copyright

The content of the pages of our online store consists of texts, photos, trademarks, blueprints and videos that are the intellectual property of our company and the companies we represent and are protected by Greek, EU and international law on trademarks and copyrights, copyright and unfair competition. The browsing and use of the pages of our online store should in no case be construed as your assignment of license or right to use them.

4. Pricing policy

The prices of the products of our store are the final ones, expressed in euros (€) and include VAT 24%.

The prices of the products of our online store may differ from the physical one.

Our company reserves the right to change prices without prior notice.

5. Return of orders

The customer has the right to return the products for any reason (right of withdrawal) and the way in which he received his order. Returns are accepted within 14 working days from the day of receipt of the order. In any case, the cost of the return is paid by the customer.

In order for the return to be accepted, it is necessary for the product to be in its original packaging with all the forms and labels that accompany it. The return process will be completed after checking the product and only if its completeness is established.

The customer must fill in the special withdrawal form that he will find below.

Withdrawal Contract Form

The refund is made exactly in the same way as the purchase was made, within 5 working days from the date of receipt of the refund. In case of cash on delivery, the money is refunded through a bank account.

The return concerns the value of the goods and not the cost of shipping paid for its acquisition.

For your best and fastest service it is better to contact the company as well as to send the receipts and retail sales along with the goods you return.

6. Change of orders

The customer has the right to change the products he bought with any other available product in our store.

In order for the change to be accepted, it is necessary for the product to be in its original packaging with all the forms and labels that accompany it. The change process will be completed after checking the product and only if its perfection is ascertained.

 For your best and fastest service it is better to contact the company as well as to send all the documents of the goods and the receipt of the purchase.

In case the product has a defect (manufacturing or material failure), we will replace it and the costs will be paid by our company.

7. Cancellation of orders

  The customer has also the right to cancel his order at any time before it is sent. In case the payment has been made by credit or debit card or deposit in a bank account, the refund will be made in the exact same way as the payment was made.

8. Payment

Your order can be paid in one of the following ways:

- Deposit money in one of the following bank accounts.

- With your credit, debit or prepaid card (Visa, Master Card, American Express) in a secure environment of ALPHA BANK.

- Via PayPal.

- Cash on delivery to the transport company. Cash on delivery is valid only for shipments within Greece.

Bank accounts:

- Alpha Bank

 IBAN: GR72 0140 7750 7750 0210 1079 043 / Account Number: 7750 0210 1079 043

- Piraeus Bank

  IBAN: GR23 0172 7510 0057 5105 4130 868 / Account Number: 5751 0541 30868

- National Bank Of Greece

 IBAN: GR84 0110 2030 0000 2038 8809 640 / Account Number: 2038 8809 640

- Eurobank

IBAN: GR60 0260 0200 0001 7020 1995 163 / Account Number: 0026 0020 17 0201995163

- Pancretan Bank

IBAN: GR08 0870 0700 0003 0000 2687 538 / Account Number: 3000 0268 7538

After depositing the money, please send us the receipt by email or contact us in order to be shipped your order immediately.

Any deposit cost is paid by the customer.

9. Transaction security

The e-shop hatsandbags.gr recognize the importance of security of your personal data as well as your electronic transactions and takes all the necessary measures to ensure your maximum safety. All information, which is related to your personal data and your transactions, are secure and confidential. The security is achieved in the following ways:

Customer Identification

You use two codes for your identification: the Code of Entrance (e-mail) and the Personal Security Code (password), which every time provide you with absolute security access to your personal data.

Every time you have the chance to change your password and e-mail address, as often as you wish. The only person who has access to your data is you, through the above codes and you are responsible for maintaining its confidentiality and concealment from other persons.

 In case of loss or leakage you must notify us immediately, otherwise our online store is not responsible for the use of the secret code by an unauthorized person.

For security reasons, we recommend you to change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth).

We also suggest you for your password not only to use letters and numbers but also symbols.

Ensuring the Confidentiality of the Transfer of Your Personal Data.

To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol. The system is certified by Let’s Encrypt, a company that specializes in transaction security.

The transactions you make with your cards are secured by Alpha Bank and the Alpha e-Commerce environment.

The high level of security of Alpha e-Commerce Service is ensured by the following:

Card information (card number, CVV2, expiration date) is transmitted/transmitted over the internet in encrypted form (SSL 128-bit encryption) and is not accessible from our online store.

The systems and procedures used by Alpha Bank prevent unauthorized third parties from accessing its data and information systems.

The Bank's website, in which our customer enters his card details, carries a digital certificate so that everyone can check its authenticity, ie to verify that it really belongs to Alpha Bank's Alpha e-Commerce Service.

The Alpha e-Commerce Service is managed by authorized individuals of the company, to whom individual passwords (username, password) are delivered.

In the event that the issuing bank supports the use of a secret code for making online card payments and the cardholder has received such a code, the Alpha e-Commerce E-Commerce Service will automatically ask your customer to enter their secret code.

The service is fully compatible with the 3D-Secure security protocols of the international card organizations American Express SafeKey®, Verified by Visa, and MasterCard SecureCode and for secure online card payments. With this mechanism, the customer, after entering his card details, will be asked to enter the 3D-Secure code in order to certify the cardholder. The certification is done through the issuer bank and then the customer returns to the page of the transaction, for its completion.

10. Product guarantees

All product warranties are provided by the manufacturers and their dealerships and are governed by European and Greek law. Our company has not any responsibility for the change of the terms and conditions of these guarantees.

11. Cookies

Our company uses cookies to observe the use of our website by our customers, as well as to understand their preferences. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for the presentation of our website. Cookies contain a combination of letters and digits that identifies the browser used by you. These cookies are temporarily stored on your computer and are transmitted only to our server when you visit our website. We mainly use period cookies, which are not stored on your hard drive and are deleted when the browser is closed or after a long period of inactivity. This allows us to provide you with better services and improve your online experience. We also use cookies to collect aggregate data about traffic and interaction with other websites, to identify trends and to collect statistics in order to improve our online services.

During your visit to the pages of hatsandbags.gr, the following information is saved:

- The IP address of your computer.

- The website from which you reached us.

- Our websites that you have visited.

- The date and duration of your visit.

- The type of browser and settings of the browser you are using.

- Your computer operating system.

This data is kept for about 25 days.

You can view and delete cookies stored on your computer as well as control how cookies are generally handled through your web browser settings. You can get more information on this topic from the manufacturer or through the "Help" feature of your web browser. Please note that the functions of hatsandbags.gr may be restricted or not available if you do not allow cookies.

12. Shipping: way, cost and time

Products are shipped with ACS daily except Saturdays, Sundays and public holidays. The very bulky parcels are sent by ELTA.

The shipping cost is four (4) euros and the cash on delivery cost is two (2) euros. If the value of the order is greater than fifty (50) euros then your order is not charged with shipping.

Shipping time is 1-2 working days for big cities and 3-4 for the rest areas.

If due to force majeure events (adverse weather conditions, natural phenomena, strikes, etc.) it is not possible to deliver the order within the specified time, our company will inform you by phone or e-mail, in order to state if you wish its completion and delivery. In this case, our company does not bear any responsibility for this delay, making every effort for your best service.

13. Law framework

The specific terms and conditions as well as any modification are governed by and construed in accordance with Greek law. For any dispute that arises from the use of the pages of our e-shop, the courts of Heraklion, Crete are competent.